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Made just for you
Details
If you do not like the design, we offer a 100% money-back guarantee as long as production has not started. We want you to love what you receive.
Once your order has entered production or is ready for shipping, it becomes non-refundable, as each item is custom-made specifically for you.
We’ll keep revising until you love your design.
We offer free revisions for:
Overall Revisions If you’re not fully satisfied with the output and want a rework.
Corrections If our artist missed any key details from your original order.
Minor Tweaks Small changes to specific parts of the final output.
Fees apply for:
Additional Requests If you’re adding new details not in the original submission.
Change of Mind If the customer decides to completely change the original order.
Your satisfaction is our priority — that’s the Perfect Presents Promise.
Our Lifetime Warranty only covers color fading and tarnishing.
In the rare instance that you’ve noticed some fading or tarnishing on your jewelry piece, please reach out to us at hello@perfectpresents.ph so we can assist you faster.
Please include the following:
Order number
Name:
Photo/s:
EXCLUSIONS
If your piece has been altered in any way, such as trimmed by a jeweler or re-painted in any way, the warranty is immediately voided.
Since gold and steel are not scratch-proof materials, scratches / breakage that occurs from normal wear and tear do not fall under a warranty claim.
Customers are responsible for shipping and handling costs associated with sending the item for warranty service.
Celebrate your roots with our elegant Hometown Necklace. A distinctive piece that lets you wear your hometown pride wherever life takes you. Whether it’s a reminder of where you began or a meaningful gift for someone you love, it’s a timeless symbol of identity and connection.
Lifetime Warranty
Water, sweat & heat-resistant
Made with over 60% recycled materials
Free shipping
A beautiful way to keep your story and your home, always close.
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Ships in 10 working days
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Made just for you
Customized necklace featuring hometown map designs. Customers praised the "simple yet elegant" pendant quality and meaningful personalization. Team received acclaim for responsiveness and quick production. However, one order fulfillment error marred a special occasion. Most shoppers highly satisfied with designs and service.
5 stars: 4 (80%)
4 stars: 0 (0%)
3 stars: 0 (0%)
2 stars: 0 (0%)
1 star: 1 (20%)
J
Jay
Thankful for the team!
So thankful to the perfect presents team for accommodating my request, and making a wonderful design out of my idea. This has been the best gift idea I've given and I'm always thankful for the quick replies from the team.
T
Tim I.
PALPAK PRESENTS
I was very disappointed to find out that we were sent the wrong product, despite numerous email exchanges confirming the design of my order. I purchased a “hometown” necklace but was sent a “Realynne” necklace that I did not order.
I had intended to surprise my wife on her birthday today at 12 midnight only for her to open the box and see that we received the wrong necklace. What was supposed to be a special moment for us turned out to be a disappointment because of this mistake.
I understand that there may be a high volume of orders and that mistakes happen, but given the relatively lengthy exchange we had over the design and message I cannot help but feel carelessness and neglect in taking care of my order. While we were sent the correct order after numerous emails I sent the brand, this still does not give us back the moment we were supposed to have shared -- Akala ko kasi "Perfect Presents" sila, Palpak Presents pala.
I will not be recommending Perfect Presents to anyone else given my experience with this brand that does not, in fact, provide “Perfect Presents”. Palpak Presents dapat.
At alam ko hindi ninyo seguro ipapakita ang review kong ito sa website ninyo dahil palpak ang brand ninyo talaga. Salamat po.
We hear your frustration and it truly saddens us to know that we turned a beautiful birthday surprise into a moment of disappointment. You’re right, we failed to live up to our name in that moment and we take full responsibility for the oversight after our long exchange.
While we are glad the correct Hometown Necklace finally reached you, we know that a piece of jewelry is only half of the gift, the other half is the memory, and we deeply regret that we disrupted yours.
To show you how much we value your support and to help create a take-two for your wife’s celebration, we have reached out to you privately. We would love to send a sincere peace offering to your wife.
We aren't hiding from your feedback but we’re using it to make sure we never let a birthday surprise slip through our fingers again.
Thank you for your honesty, it’s the only way we can truly grow.
With sincere apologies and hope,
The Perfect Presents Team
J
Jerome A.
The name really represents itself!Very satisfied
The name really represents itself!
Very satisfied sa pag-order ko dito, naging meaningful ang celebration ng valentines at birthday ng partner ko!
Highly recommended
C
Cher T.
Truly love how the necklace turned out! I appreciate how the outline appeared as if it was written using a pen (i.e. not overly sharp, geometric or 100% clean). You can also tell be the feel of the pendant that it is of good quality. :) Definitely seeing myself wearing this on special days! Thank you for the speedy production and for always being responsive to my inquiries!
B
Bing P.
Home
The necklace itself it simple yet elegant. I love the idea of having a map of the Philippines as pendant. It makes me proud of being a Filipino and it makes me feel like im close to home even when your thousand of miles away.
FAQs
Is there a letter limit?
Our Monogram Necklace can fit up to 10 letters. Perfect for combining two names you love!
Can I use my own design?
We’d love to see your design! Please send it over via DM so we can give it a quick check.
We're would love to create a design just for you! To get started, you must first place an order. This allows us to begin the fun part: designing your unique piece.
Once your order is in, our team will get to work on a personalized layout and mock-up. We'll then send this to you via email for your approval before we move forward with production.
Is it possible to update or make changes to my order?
For any order changes, requests and concerns kindly it to our email (hello@perfectpresents.ph) so our team can assist you accordingly. 💝
Are your jewelry pieces safe for sensitive skin?
Our surgical grade stainless steel jewelry is hypoallergenic for most people. For people with confirmed nickel allergies, we recommend that you go for our solid gold or sterling silver options. 😉
Does it tarnish?
Gold-plated jewelry can tarnish over time due to sweat, oils, humidity, perfumes, and chemicals. To slow tarnishing, keep it dry, avoid contact with chemicals, store in a dry jewelry box or pouch, and clean gently with a soft cloth after each use.